Frequently-Asked Questions
Who is Lee Wayne Corporation?
Lee Wayne Corporation is a full service promotional products and services company that is fulfilling 5-Star orders for CertainTeed. Lee Wayne Corporation has been a leader in promotional products for more than 50 years. Centrally located in Sterling, Illinois, Lee Wayne has geographic representation in each of the 50 states and can be reached at 800-468-4332 (toll free). Just ask for the Saint-Gobain Customer Service Team.
How do I order merchandise?
The rewards company store features items which may be purchased one of several ways.
1. You may order online at http://www.shopfivestar.com
2. You may fax your order to: 800-582-5961
3. You may phone your order to: 800-468-4332 (toll free)
4. You may mail your order to: Lee Wayne Corporation, Attn: Saint-Gobain Customer Care, 1980 Industrial Drive, Sterling, IL 61081
Who can I talk to about an order?
If you have any questions about an order you have placed, please call Customer Care 800-468-4332 (toll free).
How do I pay for my order?
You may pay by credit card (VISA, MasterCard, American Express or Discover).
Is there sales tax on my order?
Lee Wayne Corporation is registered to collect and remit sales tax in all states where there is a tax. Applicable shipping charges and sales tax will be invoiced at the time of shipment.
How long does it take to receive my order?
Merchandise that is in stock will ship within 24-48 hours. Unless you specify otherwise the order will be shipped via UPS Ground. Allow 5-7 business days for delivery. Rush service is available. To receive rush shipment you must specify two-day or overnight shipping at the time you place your order.
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